*Dr. Rana Tahir Naveed, Dr. Jamal Zaidi, and Dr. Tasawar Abdul Hamid. 2025. “LINKING TQM TO PROFITABILITY AND MARKET SHARE: THE MEDIATING ROLE OF CUSTOMER SATISFACTION AND THE MODERATING ROLE OF COMPETITIVE INTENSITY IN SERVICE INDUSTRIES”. Policy Journal of Social Science Review 3 (6):371-89. https://policyjssr.com/index.php/PJSSR/article/view/695.